| Crutch words are the "ah's,
uh's, er's and um's" that we all use at times to fill in the
dead time of our speech. We also use connectors like "and, but,
or, so, etc." or phrases that become habitual like "you
know."
The problem with crutch words is they make
us appear less confident, capable and trustworthy. They generally
slip out when we are under pressure, haven't practiced enough or
when we're talking about an unfamiliar subject.
Using "ah's" is a bad habit that
you can break.
Try this exercise:
Fold your hands together as in prayer, fingers interlocked. Notice
which thumb overlaps the other. Now put your hands together again,
but this time consciously put the opposite thumb on top. It feels
pretty uncomfortable doesn't it? Now take your hands apart and put
them back together again 20 times, this time with the "odd" thumb on top. Notice that each time you do it, it feels a little
less uncomfortable and easier to do.
Getting rid of "ah's" is like that.
Breaking the "ah" habit takes conscious effort, but with
practice it gets easier to control those crutch words.
Trick:
If you're stumped for a thought and don't want to use a crutch word,
repeat your last phrase. By repeating you move on to the next thought
and the audience thinks you're just emphasizing this one point.
The "Ah" Cure !
#1. Be aware that you are using those crutch
words.
Many people don't realize their "ah" habit even exists.
It's such a natural part of their normal speech, they don't hear
it. So the first thing to do is to listen to yourself to detect
this problem.
Record your practice or even better a live
presentation and listen to it for crutch words. Count the number
of times you use a crutch word.
#2. When you catch yourself using a crutch
word, do some physical action to remind yourself, like ringing a
bell, snapping a rubber band against your wrist, etc.
#3. Speak about subjects that you know or
research well. The hesitation of an "ah" is your brain
stalling while it tries to come up with more information.
#4. Write your speech out word for word, no
matter how good an extemporaneous speaker you are.
#5. Practice speaking more slowly, allowing
more time to think.
#6. Practice, practice,
practice. If you know your material and go over it frequently, you
will use few, if any "ah's."
What do you do instead of using an "ah"?
You just pause.
Stop until your next thought comes to you. Although it may seem
like eternity, generally it's not long to the audience, and you
appear to be more in charge when you do pause.
Zig Ziglar, one of the great motivational
speakers, used 187 "ah's" during one of his first 21 minute
sales presentations.
Even the best speakers, needed help on this point at one point in
their careers.
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